Cannot login to dashboard old site

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  menc · Member · May 24, 2021 at 7:41 pm

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  Hello,

  I have a site registered under ekarate.wordpress.com associated with the xxx email, but I cannot access that particular site, only the ones under the username menc. But I cannot see ekarate.wordpress.com.

  I would very much like your help.

  Best regards

  Maria Camarão

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  kleyhalisson · Member · May 24, 2021 at 8:10 pm

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  Hello. If the site ekarate.wordpress.com is registered in another WP account, you can access it only if you gave your new account permition to access it, since the site’s privacy is set on private. Remember that you can only have one WP account per email.
  This article shows you how to Add Users to Your Site.

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  staff-blorbo · Staff · May 24, 2021 at 8:10 pm

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  That site belongs to a different WordPress.com account here, not the one you’re currently logged in under.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/