Cannot Login to My Dashboard

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  syammilhelmi86 · Member · Jan 13, 2020 at 9:23 am

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  Hello! I’m having trouble to login to my WordPress account. I’ve cleared my cache and it still doesn’t work. It stated that my username, email address and password are all invalid. Please help me.

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  staff-mckluskey · Staff · Jan 13, 2020 at 12:52 pm

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  Hi there!

  What’s the address of the site you’re trying to access?

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  syammilhelmi86 · Member · Jan 13, 2020 at 1:13 pm

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  It was WordPress.org

  Not WordPress.com

  May I know how can I contact them?

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  staff-mckluskey · Staff · Jan 13, 2020 at 1:47 pm

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  The support for WordPress.org sites is through a volunteer community at https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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  syammilhelmi86 · Member · Jan 14, 2020 at 12:16 pm

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  Hello!

  I don’t understand. I have an account with WordPress.com, not with WordPress.org. But its WordPress.com that denied my access to dashboard.

  I usually login without problem at all. WordPress.org said I don’t have any account with them that I have to create one before joining their forum. What should I do now?

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  staff-mckluskey · Staff · Jan 14, 2020 at 12:56 pm

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  It seems we’re both getting confused. What’s the username of the account you’re trying to access?

  You can also check out this page and fill out the Account Recovery form:

  Recover Your Account