Cannot login to my dashboard using password
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I own Keegan.blog on WordPress.com under the username jgkeegan and for some reason my password doesn’t work.
I do not have any authentication information because I attached the new (premium) site to jgkeegan.wordpress.com . Additionally, I cannot change my password because the email attached to that user name is attached to another user name.I do not know how my password went bad. Both sides the premium and the free are still functioning I just cannot post anything to either or change my password . No my concern is how do I prove that I own Keegan.blog so I can post and use the domain is there a phone number I can call or an email address I can contact on the premium end. Any advice and assistance is greatly appreciated.
The blog I need help with is: (visible only to logged in users)
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This happened to me too! I keep getting the run around from people too about getting this situated….
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Hi there,
You can recover access to that account by providing the transaction ID associated with the purchase of your domain.
Here’s how to retrieve the transaction ID:
https://en.support.wordpress.com/transaction-id/#if-you-dont-have-access-to-the-receipt
After getting that ID please submit it using the Account Recovery form:
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