Cannot login to my website

  • Unknown's avatar

    My website is http://www.myrusticessentials.com
    When I tried to login today the system didn’t recognize my password. I was entering [redacted] and now realize I’d changed it to [redacted]. I then requested to change my password positive that I’d changed my internal email address to (email visible only to moderators and staff), but nothing came. I cannot access my (email visible only to moderators and staff) email address. It is so corrupted by junk mail, I haven’t even tried to access it since 2017.
    Can someone please call me and help me?
    My SSL certification for the site is through Celsius Advertising – and Liquid Web.
    Please let me know what questions I have to answer in order to get my new password sent to (email visible only to moderators and staff)
    Thank you

  • Hi there,

    Looks like you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

  • The topic ‘Cannot login to my website’ is closed to new replies.