Cannot login to my website

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  quentincarter1 · Member · Apr 19, 2020 at 7:06 pm

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  I login through bluehost and I changed the url and website name and I have been kicked out of wordpress and cannot log back into my site.

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  staff-mckluskey · Staff · Apr 20, 2020 at 8:50 am

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  Hi there!

  This wouldn’t be possible on WordPress.com. I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.