Cannot Login to my WordPress Dashboard

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  elfindour · Member · Feb 11, 2016 at 4:21 am

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  Hi there, the Login to my dashboard is not working since yesterday. Cause jetpack was mentioned in error note I tried to cancel connection via http://www.wordpres.com. Unfortunately I still cannot login and my website is deleted here in my account. Can you help me to a. Reset my website on http://www.wordpress.com without having to Pay 13 dollar to reset my own domain? And b. Help me to login into my dashboard? At the moment I do not have access to my ftp. Thanks a lot.

  FYI error note
  The Jetpack site is inaccessible or returned an error> server error. Requested method jetpack.jsonAPI does not exist. (-32601) (api_not_found)

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  elte · Member · Feb 11, 2016 at 5:46 am

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  Looks like the site you’re having problem is a self hosted wordpress, since you use jetpack to connect your site with wordpress.com account (the one you’re posting in this forum). Also, wordpress.com doesn’t allow file access via ftp.

  If you have trouble with jetpack, please contact the support using this link:
  https://jetpack.me/contact-support/

  This forum provide support for WordPress.COM (service) users only. If you’re using a self-hosted WordPress.ORG (software), visit this page to get support: https://wordpress.org/support/

  Please note that you need separate account in wordpress.org forums. You can create new account at https://wordpress.org/support/register.php

  To learn about the difference between wordpress.COM (wordpress as service) and wordpress.ORG (wordpress as software), please check : https://support.wordpress.com/com-vs-org/