Cannot login to my wordpress dashboard

• 

  chriskennedy030418 · Member · Oct 20, 2018 at 10:33 pm

  • Copy link
  • Add topic to favorites

  Tried changing my homepage to another page and the whole site crashed. Any way to get back in to restore?

• 

  torres126 · Member · Oct 20, 2018 at 10:40 pm

  • Copy link

  Hi there,

  We’d be happy to help, but we require one vital piece of information. What is the URL of your website?

  Bare in mind that if your websites uses the self-hosted version of WordPress rather than WordPress.com, you should post in the self-hosted forums or alternatively contact your hosting provider. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  Let us know this information and we’ll try and move forward. :)

• 

  chriskennedy030418 · Member · Oct 20, 2018 at 10:45 pm

  • Copy link

  Thanks for the quick response. The URL is http://www.prolucid.ca

• 

  torres126 · Member · Oct 20, 2018 at 10:54 pm

  • Copy link

  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.

  Hope this gets fixed soon!