cannot login to my WP website

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  colstimo · Member · Aug 14, 2019 at 10:25 am

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  Hi Customer Support,

  It’s been ages since I did any maintenance on my website.

  When I went to login using the following:

  http://onlinepaws.whitelion.asn.au/login

  and following my usual username and password it just returns to the website as normal.

  I cannot see the WP dashboard or the WooCommerce menu.

  Appreciate your help.

  Thx, Col

• 

  byteofgrace · Member · Aug 14, 2019 at 12:57 pm

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  Hi there,

  Your website is using the open-source WordPress.org software, you need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org

  Best regards