Cannot login to WordPress admin page

• 

  emma82142467387 · Member · Nov 11, 2020 at 3:11 pm

  • Copy link
  • Add topic to favorites

  My site http://www.rerva.com is down. I also cannot log into the admin page for it. I’m trying to log into Filezilla but I’m having trouble there too. I really need help.

• 

  staff-cara · Staff · Nov 11, 2020 at 3:44 pm

  • Copy link

  Hi, @emma82142467387

  It looks like your website is on the self-hosted WordPress.org instead of WordPress.com which is what’s supported here in these forums (see https://wordpress.com/support/com-vs-org/ for the differences between the two).

  Depending on the plan you have with your web hosting provider, they might be able to help you out. You can also go to https://wordpress.org/support/ where you’ll find extensive WordPress.org documentation. There’s also https://wordpress.org/support/forums/ where you’ll find users with more expertise and experience with WordPress.org.