Cannot map domain

• 

  ragnarmb · Member · Oct 25, 2015 at 9:46 pm

  • Copy link
  • Add topic to favorites

  Hello,

  I am trying to map a domain to my blog gjentagelser.wordpress.com. However, when I try to map a custom domain, I get the error

  ‘Sorry but gjentagelser.no has not been registered yet therefore cannot be mapped.’

  Also, I am told by my domain host that I cannot add the NS1.WORDPRESS.COM etc nameservers unless there is a zonefile added for my domain on the wordpress side.

  Where do I go from here?

  Thanks!

  The blog I need help with is: (visible only to logged in users)

• 

  sfarley85 · Member · Oct 26, 2015 at 4:24 am

  • Copy link

  Hello,

  I’ve tagged this thread for staff assistance since they’ll need to create this for you. Make sure you’re subscribed to this topic in the sidebar here.

• 

  ragnarmb · Member · Oct 26, 2015 at 7:44 am

  • Copy link

  Thanks!

• 

  criscautis · Member · Oct 26, 2015 at 8:06 am

  • Copy link

  Hello, @ragnarmb, I’ve asked for the same thing one week before and, as you see, we are not the only one…Some support guy told me he’ll write me a mail with the solution…but no mail until now :-) IS clear they have some problem; I’ll write daily about this , at least to be clear for everybody :-)

• 

  designsimply · Member · Oct 26, 2015 at 12:46 pm

  • Copy link

  @ragnarmb, I checked the name servers for gjentagelser.no just now and it looks like they are set to ns1.hyp.net, ns2.hyp.net, and ns3.hyp.net but they need to be updated to ns1.wordpress.com, ns2.wordpress.com, and ns3.wordpress.com and that change needs time to propagate before the domain can be mapped here to a WordPress.com blog.

  Can you try updating the name servers to ns1.wordpress.com, ns2.wordpress.com, and ns3.wordpress.com and then trying it again and let me know if you’re still having any trouble at that point?

  There are detailed instructions for mapping a domain you already own to a WordPress.com blog in the following link in case that is also helpful:
  https://en.support.wordpress.com/map-existing-domain/#2-ask-your-domain-provider-to-update-your-dns-settings

• 

  designsimply · Member · Oct 26, 2015 at 12:50 pm

  • Copy link

  @criscautis, I tried to find your previous help requests, and I see you posted a few different times but I cannot find that you mentioned the domain you’re trying to map anywhere and we need to know that before we can go forward.

  Can you please reply at https://en.forums.wordpress.com/topic/i-try-to-map-my-existing-domain-to-one-new-wordpress-page-and-i-got-an-error?replies=2 ?