Cannot Map domain, though purchased AND upgraded

• 

  lauren24seven · Member · Apr 29, 2013 at 5:11 pm

  • Copy link
  • Add topic to favorites

  I purchased the blog TalentLine.wordpress.com and the domain TalentLine.com on the same day, through my personal account, TheWittyBiddy. Now, I cannot link the two. I’m not sure which account owns which piece, because I’ve tried transferring a number of times. Can you please help?

  My order confirmation for purchasing talentthread.com is [Staff removed purchase information]

• 

  helper-heroponriki · Member · Apr 30, 2013 at 2:30 pm

  • Copy link

  I show the blog “talentthread.wordpress.com” using the talentthread.com domain name – and it’s linked properly.

  The domain was purchased 40 days ago and you purchased WordPress.com Premium two days ago. Did you want to link this upgrade to the domain? Also, on which account do you want all the upgrades to be under, lauren24seven or thewittybiddy?

  Please note the free domain credit on the Premium upgrade cannot be used for this year’s domain registration costs as the domain purchase was made more than 2 days ago. We can link the domain with the upgrade so future renewals will be included.

  Let me know if you have any questions!