Cannot mapping my existing domain

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  wassyhallendra · Member · Nov 26, 2013 at 9:00 am

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  When i try to map my existing domain, there’s feedback

  Other subdomains of this domain are registered to another user at WordPress.com so you can’t use it for your site. Only that user can register other subdomains.

  I already point my nameserver to:
  ns1.wordpress.com
  ns2.wordpress.com
  ns3.wordpress.com

  What should i need to do to map my existing domain ?

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Nov 27, 2013 at 2:30 pm

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  Hi there,

  What domain are you trying to map? I’d be happy to look into this for you.

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  wassyhallendra · Member · Nov 27, 2013 at 2:49 pm

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  Hi rachelmcr,

  My existing domain is wassy.my.id

  Thanks

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  rachelmcr · Member · Nov 27, 2013 at 6:54 pm

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  Hi there,

  Thanks for letting me know. Our system is getting confused by the .my.id domain extension on your domain, but I can help you map this to your WordPress.com site.

  I just sent you an email with more details about this — please let me know here if you don’t get that email from me. :)