Cannot mapping my own domain

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  hiepcopywriter · Member · Sep 17, 2015 at 2:53 am

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  I register domain http://www.iffect.vn with local registrar (Vietnam). However, I cannot map this domain in my blog: http://hiepcopywriter.wordpress.com/

  Does anyone can help me to solve this problem?
  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Sep 17, 2015 at 5:31 am

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  Are you following these instructions?

  http://en.support.wordpress.com/domains/map-existing-domain/

  If so, you might need the staff to add a zone record for you – I have flagged this for the staff to help

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  hiepcopywriter · Member · Sep 17, 2015 at 6:30 am

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  Hi auxclass,

  Of course, I follow that instructions strictly.

  Firstly, you can see I already changed DNS from control panel of local company providing domain to me: http://take.ms/8XqLC

  Secondly, I checked my domain authority on checkdomain.com. This site showed that our domain has been registered from Vietnam: http://take.ms/8EEBE

  Finally, I tried many time to map the domain to my blog, but it doesn’t work at all: http://take.ms/KFsGW

  I don’t know where is the issue come from. So, please help me to solve this problem.
  Thanks!

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  supernovia · Staff · Sep 17, 2015 at 11:54 pm

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  Hi, I’d be happy to troubleshoot this with you.

  I did notice you still have one name server pointing here:
  ns1.3ts.vn

  Can you remove that and see if that helps?

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  hiepcopywriter · Member · Sep 18, 2015 at 5:27 am

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  Thank Supernovia.
  I did like you said, let wait for few hours.

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  hiepcopywriter · Member · Sep 18, 2015 at 8:47 am

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  Hi supernovia,

  I changed DNS, but there is nothing new. Do I have to configure anything else?

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  supernovia · Staff · Sep 18, 2015 at 7:17 pm

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  Okay, I’m not sure why it’s still giving you trouble. I’ve added a subscription for you, which you can renew to purchase here:
  https://wordpress.com/my-upgrades

  Once that’s done, go to https://wordpress.com/my-domains and make the new name primary. Cheers!

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  q3maverick · Member · Sep 21, 2015 at 7:22 am

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  Hello,

  I am having the same problem with my domain: http://www.danabratu.ro

  It says: “Sorry but danabratu.ro has not been registered yet therefore cannot be mapped.” even though I’ve entered your DNS addresses to the provider.

  Can you please double check this?
  Thank you!

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  hiepcopywriter · Member · Sep 21, 2015 at 3:02 pm

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  Ok, thank you Velda.

  It works now. Thanks for your support.

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  supernovia · Staff · Sep 21, 2015 at 5:15 pm

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  @q3maverick I was able to do the same for you. Please go ahead and renew here:
  https://wordpress.com/my-upgrades

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  q3maverick · Member · Sep 21, 2015 at 6:27 pm

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  Thank you @Velda!

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  supernovia · Staff · Sep 22, 2015 at 3:23 pm

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  No problem. Cheers!