Cannot Open Pages or Posts for my Website

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  wtitherington · Member · Nov 18, 2021 at 6:29 pm

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  Hi there,

  I manage my company’s website (www.wtconstructiondc.com).
  I cannot open any of the posts when I attempt to click edit. The screen turns white and it does not allow me to open.
  I cannot open any of my pages either.
  Will someone please assist me?

  Thanks
  Bryce

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Nov 18, 2021 at 7:40 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.