Cannot pay from my countrey

• 

  ekanaan · Member · Oct 18, 2016 at 10:37 am

  • Copy link
  • Add topic to favorites

  Hello,

  I live in Lebanon and I would like to upgrade my account but on the list of countries in the credit card info (Lebanon) is not fround.

  The blog I need help with is: (visible only to logged in users)

• 

  cobalteye · Member · Oct 18, 2016 at 10:44 am

  • Copy link

  Hi ekanaan,

  This issue does affect user from some countries, unfortunately:(

  I’ve tagged this thread for staff review, so a WordPress.com Happiness Engineer will be in contact with you soon!

  cobalteye

• 

  ekanaan · Member · Oct 18, 2016 at 10:50 am

  • Copy link

  Hi Cobalteye,

  Please it would be a real help if it is possible to finalize the payments. Because I would like to upload videos to my portfolio which I have already worked hard on.

  Regards
  Elie Kanaan

• 

  ekanaan · Member · Oct 18, 2016 at 10:51 am

  • Copy link

  Oh sorry I misunderstood I thought you are one of the happiness engineers. Thanks as well.

• 

  cobalteye · Member · Oct 18, 2016 at 10:59 am

  • Copy link

  No problem!

• 

  kokkieh · Staff · Oct 18, 2016 at 2:40 pm

  • Copy link

  Hi there,

  I’m afraid there is nothing we can do about this. We use PayPal to process payments for upgrades, and they don’t support payments from Lebanon.

  The only way you’ll be able to purchase an upgrade is if you can buy a prepaid credit card from another country that is supported by PayPal, or if you ask a friend or relative in a different country to pay on your behalf.