Cannot post?

  • Unknown's avatar

    Hi there,
    I’ve reset my password and can get into my account, but when I try to publish a new blog post it asks me to sign in.

    Once I sign in with the new password, it said it doesn’t recognise. I click ‘I’ve lost my password’, enter my email address, and then it takes me to a page saying that there is a problem with my mail box and it won’t send??

    If anyone could help I’d be grateful!!!

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by GoDaddy. Therefore, you need to contact them regarding your login issue.

    You can also try resetting the password by following these instructions:

    https://codex.wordpress.org/Resetting_Your_Password

    We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

    WordPress.com vs. WordPress.org

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