Cannot post new blog

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  plthomasedd · Member · Jul 31, 2017 at 1:07 pm

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  Getting this warning when in “write” window of my wordpress blog:

  Cannot read property ‘_currentElement’ of null

  Will not allow me to type in main text or save. Help?

  The blog I need help with is: (visible only to logged in users)

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  annacmc · Staff · Jul 31, 2017 at 1:16 pm

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  Hi there @plthomasedd,

  Have you tried replicating this problem in a different browser? I have just had a look at your site and it appears you’ve been able to write and publish text in the past, so it sounds like this is a brand new problem for you.

  Have you recently changed anything to your website (for example the theme or anything else?) – that could provide some clues as to what’s caused this to happen.

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  plthomasedd · Member · Jul 31, 2017 at 1:19 pm

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  I relaunched the browser, google chrome, and can post in my other blogs. I posted here at this main blog Friday with no issue and updated an older blog just yesterday.

  The template was changed quite a while ago and I haven’t done anything different recently.

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  annacmc · Staff · Jul 31, 2017 at 1:22 pm

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  Ok so the problem is just with this one site. Just to clarify, are we talking about radicalscholarship.wordpress.com.?

  It doesn’t sound like it is being caused by the template if you haven’t changed it for quite some time.

  Do you have another browser on your computer (such as Firefox) that you could try it on? Just so that we can rule out the possibility of it being a browser related problem!

  Have you logged into your older blog again today to see if that is still working fine as well?

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  heyoitsnicole · Member · Jul 31, 2017 at 1:22 pm

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  Hi there,

  I’m sorry to hear you’re having trouble!

  You may also want to try clearing the cache on your browser(s.) Here is a site that walks through how to clear the cache in various browsers: http://www.refreshyourcache.com/en/home/

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  koulovat · Member · Jul 31, 2017 at 1:23 pm

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  (Sorry, I wrote from the wrong account!)

  Hi there,

  I’m sorry to hear you’re having trouble!

  You may also want to try clearing the cache on your browser(s.) Here is a site that walks through how to clear the cache in various browsers: http://www.refreshyourcache.com/en/home/

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  plthomasedd · Member · Jul 31, 2017 at 1:30 pm

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  Appears clearing cache solved it! Thanks

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  annacmc · Staff · Jul 31, 2017 at 1:31 pm

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  @plthomasedd great news! Happy to hear the problem is fixed.

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  plthomasedd · Member · Jul 31, 2017 at 1:34 pm

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  Well, only for a few seconds. I went to post and issue came right back …

  still will not let me post

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  plthomasedd · Member · Jul 31, 2017 at 1:36 pm

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  Also not working in other browsers and seems to be now in other blog sites as well

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  annacmc · Staff · Jul 31, 2017 at 1:42 pm

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  Ah no! What a pain.

  I haven’t been able to replicate the problem in any of my browsers (Chrome, FireFox and Safari) on my testing sites, so it doesn’t seem to be a site-wide issue at this stage.

  Are you getting the same error *(Cannot read property ‘_currentElement’ of null) on your other sites too?

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  wirralleaks · Member · Jul 31, 2017 at 1:44 pm

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  Same on our site. Same message. Same issues.Sure it isn’t a site-wide issue?

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  plthomasedd · Member · Jul 31, 2017 at 1:44 pm

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  I did on one but seem to be able to post in another. Very odd

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  annacmc · Staff · Jul 31, 2017 at 1:47 pm

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  Hey @wirralleaks & @pltthomasedd,

  I’ve given this thread the ‘modlook’ tag, which will bring in a member of staff to check it out and see if it is, in fact, a site-wide issue that is affecting you both.

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  sbairden · Member · Jul 31, 2017 at 1:48 pm

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  It is doing the same for myself and other bloggers, appears to be a site wide issue

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  annacmc · Staff · Jul 31, 2017 at 1:54 pm

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  Hi @sbairden,

  Thanks for letting us know!

  It does seem to be popping up a lot in the forums right now, so maybe a little suspicious!

  The problem has been flagged to the Happiness Engineers any they are currently investigating this issue.

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  annacmc · Staff · Jul 31, 2017 at 1:59 pm

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  @sbairden, @wirralleaks & @pltthomasedd :

  If would be helpful to the team if you could provide us with a little more information, specifically:

  -The website address(es) that is having the problem(s)
  -What web browser & version you are using (you can go to http://www.whatsmybrowser.org if you’re not sure!)
  -If you are using any website or browser extensions.

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  kokkieh · Staff · Jul 31, 2017 at 2:02 pm

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  Hi there,

  Can those of you having trouble with this please check the browser console for any errors? Take a screen shot, and then upload it to your site’s media library, or a service like Cloudup.com, and share the link here so we can see it.

  Advanced Browser Troubleshooting

  Also please confirm whether you are using the editor at My Site ->Posts. It would help if you can give the exact steps you are following that leads to this error so I can try and replicate it on my side.

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  wirralleaks · Member · Jul 31, 2017 at 2:44 pm

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  Using Safari 10 on Mac and Google Chrome on desktop.

  Type Error : undefined is not an object (evaluating ‘t.length)

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  kokkieh · Staff · Jul 31, 2017 at 2:51 pm

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  @wirralleaks

  Is this still happening? Can you please take screen shots of the browser console as I asked above? An error message without any context does not help us track this down.