Cannot preview my account as keeps saying Error logging i
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I cannot get into my account. It continues saying error, even though I have changed my password successfully. I can’t preview and cannot post, very unhappy. Wasted loads if time, this has never happened before. Now what? Every time I click preview, it won’t even let me type into the password section, just says error in red box???
The blog I need help with is: (visible only to logged in users)
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Hi there,
Is this happening when you’re trying to login to http://amandahlondon.com/? I’m not seeing any reason why you would be receiving an error message provided you’re using the right login. Could you screenshot the error message and upload it to your Media Library so I can take a look?
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Also, I can acces my account, the issue arises every time I try to preview my post before publishing it, despite changing my password successfully twice and logging in with a new correct password… I also did not forget my original password, it didn’t even give me the chance to enter one, just came straight up with error box on the preview page before I even entered one!
im very very fed up now, waited so much time. -
Can you upload the screenshot to your Media Library here?
https://amandahlondon.wordpress.com/wp-admin/upload.php
That’s going to be the easiest way to share it. Additional instructions to upload the file can be found here:
http://en.support.wordpress.com/media/media-add-new/
Can you give that a shot?
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I’ve finally done it but I’m very unimpressed with WordPress. I’ve published three blogs with no problems at all. Why is this happening? I be just changed my password yet again, entered it correctly and it doesn’t move. Nothing happens except that error message..and as I said, it came up before I even entered anything at all!
I really hope WordPress can sort this, as I have paid money to join up. Very very fed up, wasted whole eve on it nearly. -
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Please let me know what is happening tomorrow, as I would like to publish what I’ve written ASAP. I have now uploaded that error screenshot to my media library, which you should see?
thanks, Amanda -
Hi Amanda,
I have seen this happen a couple of times when our customers are using more than one WordPress.com accounts on the same browser. For some reason the cookie from a previous session isn’t cleared out and so when you log in for the second account it works, but not entirely.
To get around this, you have a couple of options. You can use a different browser for your second account, which should work just fine (you can download the latest versions of any of the browsers right here: http://browsehappy.com/).
Alternatively, you can completely clear out your cache and cookies by following the directions here:
You’ll also want to make sure that your browser is accepting third-party cookies by checking this page:
After you’ve fully cleared your cookies and checked that page and gotten the all-clear hopefully that should work!
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