Cannot publish my blog

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  redseaprep · Member · Dec 14, 2016 at 3:43 pm

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  Good morning, I’ve been trying to publish my blog for two days. I copy and paste it from Microsoft Word. It will not save. The only thing that was saved was the title. Please help

  The blog I need help with is: (visible only to logged in users)

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  carlalberto · Member · Dec 14, 2016 at 7:51 pm

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  Hi redseaprep,

  Do you get any error message when saving? The contents that is coming from Word is text only or has some images?

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  timethief · Member · Dec 14, 2016 at 7:57 pm

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  @carlalberto
  That site is not on our servers. When volunteering we determine the URL and the hosting before we even post into a thread.

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  timethief · Member · Dec 14, 2016 at 7:59 pm

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  @redseaprep
  redseaprep.org is a wordpress.ORG software install on paid hosting, hosted by SingleHop, and not by wordpress.COM.

  That site is not on our servers and we cannot help you.

  This is wordpress.com support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/