Cannot reach Support- No response

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  seaygroupweb · Member · Jun 14, 2017 at 9:04 pm

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  We’ve been attempting to reach our support via the “connect”, but have received no response in 18 hrs. Please advise.

  The blog I need help with is: (visible only to logged in users)

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  seaygroupweb · Member · Jun 14, 2017 at 11:21 pm

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  Again, still attempting to find out why we are unable to reach support. Ours is a business account, and need a quick resolution after trying for nearly 18 hrs.

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  kokkieh · Staff · Jun 16, 2017 at 1:58 pm

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  Hi there,

  I see you’ve already received a reply via email.

  In future, if for any reason you’re unable to connect with us over chat or don’t get a reply to a direct email and decide to post in the forums, please make sure to add the tag “modlook” to your thread. That will ensure that your thread is seen by a staff member so we can follow up more quickly :)