cannot receive confirmation email.

  • Unknown's avatar
    andreahomeba · Member ·

    Hi,
    when I registered I accidentally wrote the wrong email (email visible only to moderators and staff) but then in the profile settings I changed into (email visible only to moderators and staff) which is the right one. I should have get a message on this last email but I didn’t get anything yet.
    Could you help me ?
    Thank you.

    Andrea

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, I’ve tagged this thread for Staff assistance. Please be patient while waiting for them to reply to this thread.

  • kokkieh · Staff ·

    Hi Andrea,

    Our logs show we did send an email to the new address yesterday, and it was delivered successfully.

    Can you please check if it’s perhaps in the Spam folder, and if you have any automatic filters set up, please check there as well.

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