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Forums / cannot receive emails

cannot receive emails

  • Unknown's avatar
    6pointconstructiondan · Member · Dec 5, 2021 at 9:22 pm
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    my email address has been suspended due to missing a verification? can’t receive emails

    I don’t have a site with WordPress.com yet

  • Unknown's avatar
    musicdoc1 · Member · Dec 6, 2021 at 1:18 am
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    Hi,

    The fact that you were able to submit a support request here indicates that you have access to the account. Therefore, you may change the account email address as described in the Update Email Address support page.

    From that support page:

    You can update your email address in your Account Settings.

    Once you’ve entered a new email address and clicked “Save Account Settings,” you’ll receive an email at the new address with a confirmation link. You must click the confirmation link to confirm the change and update the email on your account.

  • Unknown's avatar
    kokkieh · Staff · Dec 6, 2021 at 6:01 am
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    Hi there,

    What is the domain at which you have an email address that isn’t working? The WordPress.com account you’re using to post here has no sites, and has never owned any domain upgrades with us.

    If you’re speaking of 6-pointconstruction.com, that domain belongs to a different account than the one you’re using to post here. You’ll need to log into the correct account first before you’ll be able to verify that domain’s contact email address.

    If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.

  • The topic ‘cannot receive emails’ is closed to new replies.

Tags

  • Account - Email
  • change email address
  • update email address
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 4 years
  • Latest reply from 6pointconstructiondan

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