Cannot recover my using Account Recovery

  • Unknown's avatar
    andregdo · Member ·

    Hello,

    I have another account in wordpress that I used to keep a blog some years ago. I used a different e-mail at the time, and now I lost the password to this old e-mail (tried all the ways to recover the e-mail but it was not possible). With this I can´t log in to edit this blog anymore, I tried Account Recovery: https://wordpress.com/wp-login.php?action=recovery but had no success.

    If there is no way of recovering my password account. Would at least be possible to shut down the blog? I don´t want it online anymore.

  • kokkieh · Staff ·

    Hi there,

    If you no longer have access to the email address and aren’t able to provide any of the other forms of verification of ownership, we won’t be able to give you access to the account that owns the site.

    Only a logged-in admin on a site can delete it or set it to private. We cannot take those actions on a site in another account at your request under any circumstances.

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