Cannot Renew domain

  • Unknown's avatar
    pilgrimashley · Member ·

    Hello,

    I am in desperate need of help. I just took over our website ucdavisemergencymed.org and it expired 2 days ago. When I click on the link to renew my premium subscription for $99, it takes me to a page without links and I cannot find any way to renew my subscription. I just want to pay my $99 to get the website back online.
    Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jackiedana · Member ·

    It looks like that domain was registered under the ninasmithucdem user account. Other users cannot access those upgrades.

    You should contact that user to request that they either handle the domain renewal or post here authorizing that the upgrade be transferred to your account.

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