cannot save changes to account settings
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1. I had an email saying my site was down when it definitely was not.
2. When I try to change my email address in Account Settings and try to save it, it says There was a problem saving your changes, not what the problem was or how to resolve itThe blog I need help with is: (visible only to logged in users)
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themodernnovel.org is hosted by DreamHost
WHOIS
IP Address: 67.205.29.101
Name Servers:
ns3.dreamhost.com
ns1.dreamhost.com
ns2.dreamhost.comThat site is not hosted here by WordPress.COM. Our support docs do not relate to it and we cannot provide support for it. You are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page -
No I’m not. I did this through Jetpack’s Monitor feature which would not let me save my email changes so I clicked on its Help link, which took me to https://en.support.wordpress.com/, from where I clicked on Get Help
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Hi themodernnovel,
Will you provide us with more information regarding what you were trying to accomplish? If you need help with Jetpack or were trying to update your account information on WordPress.com we’d be glad to help.
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