Cannot save information on template

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  godrocks39 · Member · May 13, 2017 at 9:53 pm

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  I am trying to start a website with basic information and images, but I can not see the changes. It will not allow me to save. I did register http://www.julieuptonnow.com with
  GoDaddy. do I need to transfer that to Bluehost first? I have paid for hosting with Bluehost and paid for an account with WordPress to create a website.

  I have been able to log in to both Bluehost and WordPress. Is the GoDaddy domain the problem? if yes, can I still create a website in the meantime? Thank you.

  Julie

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 13, 2017 at 10:05 pm

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  We provide support only for wordpress.COM hosted sites as they are the only ones on our servers. That site is not on our servers and you are posting to the wrong support forum to get support for it.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  re: wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  re: Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  godrocks39 · Member · May 13, 2017 at 10:47 pm

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  Thank you for the response.

  I am on the wordpress.com website to create a website.

  when i select Themes, it sends me to the customizing page and allows me to make changes. I can select the main screen to select “edit” which opens a new window that allows me to make/add changes.

  I do not see a SAVE button anywhere.

  Thanks again…

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  godrocks39 · Member · May 13, 2017 at 11:52 pm

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  update. The email address was not properly authenticated. it saves the changes now. Thank you.

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  timethief · Member · May 14, 2017 at 1:29 am

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  That’s good to know. Happy blogging. :)