Cannot see logo in IE8, but it's okay in Firefox

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  keggr · Member · Dec 30, 2011 at 8:19 pm

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  lantostechnologies.wordpress.com

  I just loaded a new logo file and it doesn’t load in IE8. Searched the forums and support to no avail.

  The blog I need help with is: (visible only to logged in users)

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  thesacredpath · Member · Dec 30, 2011 at 8:23 pm

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  That is because the logo is in CMYK color space. sRGB is the web standard and although all browsers except for IE will render CMYK images they really shouldn’t be used on the web.

  You need to re-save and upload the image again in sRGB (not Adobe RGB).

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  airodyssey · Member · Dec 30, 2011 at 8:23 pm

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  Hi. Are you talking about this image?
  http://lantostechnologies.files.wordpress.com/2011/12/lantoslogo-grey-xsmall.jpg
  Same here. I can view it on Firefox 8 but not in Internet Explorer 8.

  I did notice one thing though: given the dimensions, that file is very heavy (over 500 KB). Try editing it with a graphics software, only this time, reduce the resolution if you haven’t already done so. You only need 72 DPI for Web use.

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  airodyssey · Member · Dec 30, 2011 at 8:24 pm

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  Sorry, thesacredpath, I should have refreshed…

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  thesacredpath · Member · Dec 30, 2011 at 8:26 pm

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  You added another important part to the mix.

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  keggr · Member · Jan 4, 2012 at 3:37 pm

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  Graphic designer reports that it was saved in sRGB and 72dpi. I’ve asked for it to be re-saved and sent to me. Will try again.

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  keggr · Member · Jan 4, 2012 at 4:08 pm

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  Anyway, it now works with the original file that I uploaded. [scratches head]. Not sure if it’s because there is a a long delay between the time I click “save changes” when editing the image upload settings and when it reaches the servers on WP.com to refresh my site, or perhaps my F5 button in IE8 doesn’t really refresh.

  Thanks for your assistance.