Cannot see my site within my account

  • Unknown's avatar
    stevejsweeney · Member ·

    I am unable to see my site within my account. I have tried account recovery via activation URL to no avail. The site still exists, domain is active, and am currently paying – but no way to continue development. It states that it is connected to another account but I have no other account.

    Self-declared URL: momsheartofgold
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Just to verify, can you share the full address of your site? You shared momsheartofgold, but it’s not a full and valid link/address that we can use to visit your site.

    If you have already submitted the account recovery form, please wait for our team to get back to you via email. We are unable to help with account recovery issues in the forums, but our team will be happy to assist you with this via email.

    Regards

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