cannot sign in though wordpress to setup jetpack

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  thebaronofmishmash · Member · Oct 15, 2020 at 1:28 pm

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  Hi
  I am try to setup jetpack, however when I am asked to enter my details to login, it won’t do it and asks me to login again

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  kokkieh · Staff · Oct 16, 2020 at 6:13 am

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  Hi there,

  I’m not sure I understand.

  Are you trying to log into your WP-Admin dashboard using the Log in with WordPress option? That will only work if Jetpack is already connected to the site.

  If Jetpack has been disconnected for some reason, the SSO feature won’t work. In that case you’ll instead need to log in using your site’s unique admin username and password. Then you’ll be able to reconnect Jetpack and re-enable SSO once you’re logged in.

  If that’s not it, please provide some more details, including the URL of the site you’re trying to connect.

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  thebaronofmishmash · Member · Oct 16, 2020 at 10:15 am

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  Thanx man that worked

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  kokkieh · Staff · Oct 16, 2020 at 10:29 am

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  Thanks for letting me know :)