Cannot sign into wordpress or my blog, or any other blog
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I have not been able to sign into wp since Sunday. If I go to the search engine, using internet explorer and Google it will just freeze up my page. I cannot eve get into wp. I went to Google Chrome but that only took me to a white page with my dashboard and brought up nothing else. I downloaded Firefox and can now get into my blog but……… it is going at a snail’s pace if not slower. I had a friend try to open my blog from her search engine and she said it gave to her a security waring. my blog is http://livingtherealityofjesus.wordpress.com I cannot blog at the pace it is running. Please do not give me a lot of abbreviations in your reply as I am not that computer literate.
The blog I need help with is: (visible only to logged in users)
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I tagged this thread for Staff to take notice of your browser and connectivity issues and assist you with sorting them out. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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The only thing showing is unsubscribe from this topic. It takes me forever to get in here and I have checked to notify me by email and nothing has been sent to it. I did not even know you had replied to it. Do you think I have been hacked or a virus is present or do I just need to delete my blog all together. It takes forever to do anything. thank you.
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I do not think your site has been hacked. I think you have either a browser related issue or a connectivity issue or both, because that is what you are describing above.
In order for Staff to help you they need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. Please tell Staff:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
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I am suspicious that your internet service provider (ISP) is the source of the issue. I have no trouble loading your blog and I’m not seeing any other reports along the same lines as the trouble you are experiencing. This typically points to an issue with your ISP.
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