Cannot transfer

  • Unknown's avatar
    luxiarra883c27f9b9 · Member ·

    I have recently transferred but it failed and now it wants me to pay again.

  • deancroyal · Staff ·

    Hi there – We’re happy to help you with this. I’ve checked and I also see the domain transfer failed. It’s likely due to privacy still being active on your domain. What we recommend doing next, and this also saves a lot of time, is contact GoDaddy support directly and pass them the following message…

    I am trying to transfer my domain luxiarra.com from GoDaddy to WordPress.com and the transfer is being rejected. Can you please make sure my privacy subscription is cancelled, not just turned off? If the transfer is being rejected for something other than privacy, can you please let me know what I need to do to correct the issue?

    This should help us overcome this issue and make some progress. Once this is sorted out we can add the credits back that you used for this so we can try the domain transfer one more time.

    Let us know once you have confirmation from GoDaddy that your domain is ready for transfer.

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