Cannot Update JetPack

• 

  thecouturegroup · Member · Jan 18, 2017 at 10:36 pm

  • Copy link
  • Add topic to favorites

  HI I am unable to create and/or save blog posts. I get a notification saying I need to update my JetPack, but my account is somehow locked. I am able to login, but cannot use any features. Help! This has been going on all week!

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jan 18, 2017 at 10:48 pm

  • Copy link

  We do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  The wordpress.ORG login link is here https://login.wordpress.org/

  If you do not have a wordpress.ORG account yet then click Create an account https://login.wordpress.org/register/

  If you have a wordpress.ORG account but have lost the password password click Lost password https://login.wordpress.org/lostpassword/

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service