Cannot update WHOIS details

  • Unknown's avatar
    hillarudanko · Member ·

    Dear community,
    my the domain is suspended due to outdated contact email. I tried fixing this, but I am unable to update my domain’s WHOIS details in WordPress due to the old contact email address, which I don’t have access to anymore (the organization does not exist anymore), so I cannot verify the change from the old email. I have bought and successfully paid my domain subscription via WordPress. I have an urgent situation, as my emails are not coming through to my domain-related email address. I tried contacting WordPress support but haven’t heard from them. Thanks a million for your help!!
    Hilla Rudanko
    (email visible only to moderators and staff)

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, I can see you’ve been working with support on this via email and that they’re working to address this. We’ll close this thread out so we can keep the communication in one place. Cheers!

  • The topic ‘Cannot update WHOIS details’ is closed to new replies.