Cannot upload a video (.mov) file to my blog
-
I tried to upload a video file (.mov) to my blog, but when I tried to do it, I got an Error, with the following error message:
“This video file could not be processed because it does not contain a video track or the video codec is unsupported.”
Could you explain to me why I get an error. I just upgraded to the ProBundle today, and the principal reason why I upgraded was to be able to upload videos.
Best Regards,
JoeThe blog I need help with is: (visible only to logged in users)
-
I tagged this thread for Staff assistance. Please subscribe to it so you
are notified when they respond.P.S. I searched and found this: https://en.forums.wordpress.com/profile/drhailin
reference link: http://en.support.wordpress.com/videopress/
-
Hi there,
I do see videos successfully uploaded on your site – were you able to upload eventually, or are you currently having this issue?
Have you recently cleared your cache? Here is more information about how to do that:
http://en.support.wordpress.com/browser-issues/Cheers!
-
Hi,
I did find a workaround by converting my .mov video file to .m4v, then uploading it to WordPress. Thanks!
-
Oh terrific!
.mov files should still work, so I’ll let the internal team know that you were having an issue with that, and hopefully that will be resolved soon.
Cheers!
-
- The topic ‘Cannot upload a video (.mov) file to my blog’ is closed to new replies.