Cannot upload .avi videos after purchasing Videopress

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  cmcconachie03 · Member · Nov 10, 2011 at 4:38 am

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  I was told earlier that if I purchased the VideoPress upgrade, I would be able to upload videos to my blog. When I attempt to upload a .avi file, I get no response from WordPress. It just stays on the upload screen for endless amounts of time, with no message indicating what the problem might me.

  HELP! Please!

  The blog I need help with is: (visible only to logged in users)

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  thesacredpath · Member · Nov 10, 2011 at 5:01 am

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  Since I don’t have the videopress upgrade, I’m afraid I’ll be of little use, but you might want to look through the videopress support page and make sure and look through the “additional information” toward the bottom.

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  auxclass · Member · Nov 10, 2011 at 5:11 am

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  Above my pay-grade – but looking at my store section it looks like you also need a Space Upgrade to go with the Video Press – but I have never done Video Press so maybe ask the staff if that requirement is still needed http://en.support.wordpress.com/contact/

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  thesacredpath · Member · Nov 10, 2011 at 5:53 am

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  Up until you run out of the free 3GB of space I’m pretty sure you do not need the space upgrade.

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  auxclass · Member · Nov 10, 2011 at 6:04 am

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  I found conflicts in the support documentation – but as noted above – above my pay-grade – maybe my 4 plain old Vimeo videos are not so bad after all