Cannot upload picture

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  trosa710 · Member · Jun 12, 2017 at 12:28 am

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  I cannot upload anything to my blog. once i type my post it won’t save and i don’t even have to option to add a photo. I have tried multiple web browsers as well as the app and still have a problem. Help!!

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jun 12, 2017 at 1:40 pm

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  Hi there,

  You have a self-hosted site, not a WordPress.com site, so you’re not uploading pictures to our servers. This is most likely a problem on your host’s end, where you are actually uploading your images. Please contact them to make sure your site is configured correctly on their end.

  You can find help with the self-hosted version of WordPress here:

  https://wordpress.org/support/

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  trosa710 · Member · Jun 12, 2017 at 11:21 pm

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  I don’t understand. I have been posting from wordpress since October when I first started this blog and never had an issue. Why am I having problems now?

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  trosa710 · Member · Jun 12, 2017 at 11:21 pm

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  I don’t understand. I have been posting from wordpress since October when I first started this blog and never had an issue. Why am I having problems now?

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  timethief · Member · Jun 13, 2017 at 1:55 am

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  bakingwithawhisk.com is a wordpress.ORG software install hosted by iPage, not by wordpress.COM.
  Name Servers:
  ns1.ipage.com
  ns2.ipage.com

  Contact your web host.

  That site is not on wordpress.COM servers. This is wordpress.COM support. We do not provide support for local installs of wordpress.ORG software, or for wordpress.ORG software installs on paid hosting, linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  WordPress.COM sites and WordPress.ORG sites have different logins. Read the differences here https://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  kokkieh · Staff · Jun 13, 2017 at 6:46 am

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  Something could have changed on your host’s end due to an update to their software, the WordPress software, or any of the plugins you have installed on your site. We have no access to those, so no way of helping you troubleshoot this further. Only your hosting provider, or the self-hosted forums can help you do that.