cannot upload Plugins

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  guybeck1 · Member · Sep 4, 2018 at 3:19 pm

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  Every time i try to upload a new Plugin i get this message:

  Installing Plugin from uploaded file:
  Unpacking the package…

  But the screen freezes and does not go past this message – even if i wait for 3 hours or more.

  So therefor i cannot install the plugin.

  Please can you fix this for me?

  Kind regards,

  Guy

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Sep 4, 2018 at 3:37 pm

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  Sadly, only sites with the Business Plan can upload custom plugins. However, all sites do get access to some plugins automatically.

  Learn more: https://en.support.wordpress.com/plugins/

  There are also some incompatible plugins to be aware of which cannot be used on WordPress.com entirely. Those are listed here: https://en.support.wordpress.com/incompatible-plugins/

  If you state what you’re trying to do though, there may be some alternatives, so feel free to ask.

  Let us know if you have any further questions. :)

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  gemmacevans · Member · Sep 5, 2018 at 9:02 am

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  Hi Guy,

  Just adding to the information @torres126 gave you — is beck-design.co.uk the site you need help with? If so, it was created with WordPress.org software and is hosted by Bluehost rather than WordPress.com:

  WordPress.com vs. WordPress.org

  We can only help with WordPress.com sites here but support for self hosted sites is available on the WordPress.org support forums:

  https://wordpress.org/support/forums/

  You could try posting there :)

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  guybeck1 · Member · Sep 6, 2018 at 10:10 am

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  So nothing to do with Business Plan then?

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  fstat · Staff · Sep 6, 2018 at 10:54 am

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  Hi there,

  No, nothing to do with the WordPress.com Business plan. To get help with that you need to post in the WordPress.org forums:

  https://wordpress.org/support/