cannot view my homepage

  • Unknown's avatar

    Have had issues viewing my homepage from my phone. get a ‘404 page not found’ page come up. My other pages work fine ‘gallery’, ‘contact’ etc. But the main homepage with most of the information isn’t showing from my phone and sometimes it doesn’t work on my computer either. I did do something before that seemed to rectify it temporarily but I can’t remember what, and it keeps happening.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi,
    This is more common then you think.
    I was able to find a few articles that might help you

    https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/
    https://www.cloudways.com/blog/wordpress-404-error/

    There are also a few youtube videos that might help

    I hope that points you to the right direction. Good luck
    Juli

  • Hi there,


    @edengriffiths
    I’ve visited your site thepumpkinpatchcardiff.wordpress.com and for me it loads correctly on my phone. I’m using an iPhone 12 Pro, and I’ve attached a screenshot here:

    Click to view image

    Can you walk us through how you are getting to your homepage on your phone? you are typing in the URL of the site manually? If so what is the URL you are entering?

    If you are not typing the URL manually are you coming some other way, such as by clicking a link? Can you share with us where that link can be found so we can take a closer look?


    @julidefilippis
    Please not that both of the tutorials you shared here apply to self-hosted WordPress site (sites you create on a “traditional web host” like Bluehost, GoDaddy, etc.) and do not apply to free sites on WordPress.com.

    Specifically both of those articles recommend changing your permalink settings, which is not something we offer on WordPress.com.

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