Cannot view website from any device (not an internet problem)

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  cosmicmagpie · Member · Aug 9, 2014 at 9:02 am

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  Hiya. I can’t view my website. The site is ofstarsandscience.com and when i try and view it from any device it is not displaying. Its not my internet connection as i can view other sites fine. I can’t even click on forums.wordpress as that just hangs too. I can log into my site, but i cannot preview any posts or view my site from the dashboard. Its just hangs and then i get a connection error. Like i said, i can view any other site ok. It seems like certain parts of wordpress are inaccessible at the moment (including my site!)

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Aug 9, 2014 at 2:36 pm

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  Hi there!

  I’m sorry you’re having trouble accessing your site. We’re looking into the issue currently. Could you provide us with the following information to help us investigate?

  1. Who is your ISP?
  2. What is your IP? (Visit https://www.google.com/#q=whats+my+ip)
  3. Can you visit these four sites and let me know if you can access any of them?
     • http://dfw.wordpress.com/
     • http://sat.wordpress.com/
     • http://iad.wordpress.com/
     • http://wordpress.com/
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  cosmicmagpie · Member · Aug 10, 2014 at 5:34 pm

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  Hi there. It seems to have sorted itself out. I did wait as long as possible before contacting you, however, like i said it seems to be ok at the moment. Thanks for the speedy response.

  Kind regards

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  shawnajroberts · Member · Aug 11, 2014 at 8:33 pm

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  Great! I’m glad you can access your site again.

  Let me know if I can help with anything else!