canonical domain does not re direct

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  ivdisplays · Member · Dec 7, 2015 at 2:04 pm

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  I am managing my clients wordpress site having bollywoodjournalist.com which is purchased from wordpress.com.
  When a user types http://www.bollywoodjournalist.com it shows as ‘server not found’.
  Are we doing something wrong? Can you help?
  Regards
  Vinay

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 7, 2015 at 9:26 pm

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  That is strange. When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · Dec 8, 2015 at 10:47 am

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  Hi there,

  Is seems the domain is missing the DNS record that should redirect visitors when they type “www” in the URL. I have reported the problem to our developers to look into. I’ll let you know when I hear back from them.

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  kokkieh · Staff · Dec 15, 2015 at 8:27 am

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  Hi there,

  I just wanted to let you know that this issue should be fixed now, but please let us know if you still experience any problems.