Can´t acces my account anymore.

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  suertepati · Member · Jun 16, 2018 at 1:45 pm

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  Someone told me to install the plugin ‘Rename wp-login’. I did that and changed something. Now my computer broke down and I can´t find my changes. Am completely logged out of wordpress. How do I get access again? If I install wordpress again, all added sites are gone. Desperate – please, someone out there… help!

  The blog I need help with is: (visible only to logged in users)

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  suertepati · Member · Jun 16, 2018 at 2:16 pm

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  Does wordpress or my host have access to my dashboard?
  Just learned that all will be reset when the plugin is deactivated. So still need access to the accoount.

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  kokkieh · Staff · Jun 17, 2018 at 11:14 am

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  Hi there,

  We have no access to your site’s dashboard from WordPress.com, and we cannot help you fix this.

  Are you speaking of the plugin at https://wordpress.org/plugins/rename-wp-login/?

  You can contact support for that plugin here:

  https://wordpress.org/support/plugin/rename-wp-login

  If you need access to your site’s database to fix this, please contact your hosting provider directly, as only they can give you that access.