Can't access a WordPress website with Firefox or Brave

  • Unknown's avatar
    lcaution · Member ·

    Trying to access the El Cohete Blog (5latina.com/cohete). Had no trouble till I updated Firefox from Ver. 48 to current. Then got following message:

    Your access to this site has been limited

    Your access to this service has been temporarily limited. Please try again in a few minutes. (HTTP response code 503)
    QUOTE:
    Reason: Advanced blocking in effect.

    Important note for site admins: If you are the administrator of this website note that your access has been limited because you broke one of the Wordfence advanced blocking rules. The reason your access was limited is: ‘Advanced blocking in effect.’.

    If this is a false positive, meaning that your access to your own site has been limited incorrectly, then you will need to regain access to your site, go to the Wordfence ‘options’ page, go to the section for Rate Limiting Rules and disable the rule that caused you to be blocked. For example, if you were blocked because it was detected that you are a fake Google crawler, then disable the rule that blocks fake google crawlers. Or if you were blocked because you were accessing your site too quickly, then increase the number of accesses allowed per minute.

    If you’re still having trouble, then simply disable the Wordfence advanced blocking and you will still benefit from the other security features that Wordfence provides.

    If you are a site administrator and have been accidentally locked out, please enter your email in the box below and click ‘Send’. If the email address you enter belongs to a known site administrator or someone set to receive Wordfence alerts, we will send you an email to help you regain access. Please read this FAQ entry if this does not work.
    UNQUOTE

    I’m not an Administrator, just a reader.
    Tried the Brave browser. Worked the first time. Thereafter, I got the same message.

    I can still access with Chrome.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helloimamanda · Member ·

    Hello @lcaution,

    So, a couple of things:

    Make sure you’re using the correct URL, as the one you posted was incorrect. http://5ftlatina.com/cohete/

    If it still does not work, and you are not the site owner (I cannot tell from your post), contact the site owner for assistance.

    If you are the site owner, your blog is a WordPress.org site hosted on GoDaddy. These forums are limited to supporting WordPress.com hosted sites, as there are some major differences in how problems are addressed. Please post your question in the WordPress.org support forums located here.

    Info: Differences between WordPress.com and WordPress.org

    I hope all of that makes sense, and I wish you luck!

  • Unknown's avatar
    helloimamanda · Member ·

    Sorry – I just noticed where you stated you are just a reader of the blog, not an administrator.

    So, if you’re definitely using the correct site URL in all browsers, you’ll need to contact the site’s administrators and show them that error message.

    Good luck!

  • Unknown's avatar
    lcaution · Member ·

    Apologies for the link error. Yes, I’m using the correct one in my browsers.

    I’ve notified the site administrator but have gotten no response yet, but I know that they’re not techies.

    I’ll try the support forums.

    Thank you.

  • Unknown's avatar
    helloimamanda · Member ·

    Unfortunately that’s about all you can do – I hope it gets resolved. :)

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