Can't access account

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  lheightonginns · Member · Jul 9, 2017 at 9:23 am

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  I seem to have 2 separate wordpress accounts linked to my email address (email visible only to moderators and staff). I cannot access the account on which my website https://littlelondonrecipebook.wordpress.com/ is based.
  Can you please merge the accounts or relay access to https://littlelondonrecipebook.wordpress.com/ to me?

  Many thanks,
  (redacted)

  The blog I need help with is: (visible only to logged in users)

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  lheightonginns · Member · Jul 9, 2017 at 9:50 am

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  Can a moderator please delete this post as it contains personal information? [redacted]

  The button ‘submit to forums’ appears late in the support request process – it should be properly signposted.

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  justjennifer · Member · Jul 9, 2017 at 11:19 am

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  Hi there, I’ve removed your name and the additional @ in your second post. The forum software automatically redacts email addresses if properly formatted.

  If in the future you need moderator/Staff attention for your thread, please add the MODLOOK tag in the forum thread sidebar rather than posting off-topic in an unrelated thread.

  As your email address is your unique identifier, only one email address can be used per account. Regardless, I’ve gone ahead and tagged this for Staff to help you out with the account mixup.

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  lheightonginns · Member · Jul 9, 2017 at 11:22 am

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  Thanks very much @justjennifer.

  The problem might arise from me having registered 2 email addresses that direct to the same place, ie ending @googlemail.com and @gmail.com, as googlemail became gmail a few years ago.

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  staff-zinnia · Staff · Jul 9, 2017 at 1:01 pm

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  Good Morning –

  I’ve sent a note your way via email, please reply to me there directly and we can help you with this process.