Can’t access account – Says Invalid Request
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I accidentally changed something on my account settings to do with the domain name and now i cant access my account. It says Invalid Request
Self-declared URL: https://katienelsoncoaching.com/risecoaching/
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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Hey, I’m here to help clarify this for you.
The website katienelsoncoaching.com isn’t hosted on WordPress.com—it’s using the self-hosted version of WordPress from WordPress.org, which is a separate platform. Here’s a quick comparison between WordPress.com and WordPress.org if you’re curious:
https://wordpress.com/support/com-vs-org/That said, the email you used to contact us with does have a WordPress.com account, but it only contains two free sites.
To troubleshoot this website issue, I recommend checking with your current hosting provider. You can confirm who is hosting your website here:
https://wordpress.com/site-profiler/katienelsoncoaching.comAnd just in case you’re ever interested in switching, WordPress.com offers fully managed hosting with automatic updates, backups, built-in performance tools, and expert support. We even offer a free site migration and up to 50% off your first year on our Business plan. Here you can check more details: https://wordpress.com/support/request-a-free-migration/
Let me know if you have any questions!
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