Can’t access admin
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Hi, I cannot get logged into my admin site to upgrade or change.
The admin email must be an old one that I do not have access to any longer. BUT, the email that is on the front end of the site goes to me and the phone number is accurate. I just can’t access it to upgrade and/or edit.How can I reach someone that can help me with account recovery when I don’t have old email?
WP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there,
I do not see any upgrades under your @thepixelbakery WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.
Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.
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