Can't access admin

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  abbyhash740 · Member · Jul 18, 2022 at 2:50 pm

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  Years ago, i started a website that I’ve been very much neglecting. I’d like to dust it off and start using it again, but i can’t access the admin account because i don’t remember the email i used to start the site. I can log in as an author from other email addresses, but i need to edit the home page, which i can’t do without admin access. What can i do?

  Notably, the website i need access to is maryjanecan.net

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  supernovia · Staff · Jul 18, 2022 at 8:54 pm

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  Hey there, it looks like you have another account. You should be able to log in with the email address that gets comment notifications, so you can try commenting on the site and checking all of your email addresses if needed.

  Does that help? If not, we do have an account recovery form here. You’ve been paying for the site, so you can use the transaction information to regain access. Just be sure to use the secure form for that rather than sharing that info in the forums:
  https://wordpress.com/support/account-recovery/#account-recovery-form

  If you need more help, let us know. Again, just don’t share the transaction ID here. Thanks!