Can’t Access Admin Account & Website
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Previously, I posted:
I can’t access my website or admin account, both sites had a message that said “This connection is not private”. The site is down for everyone.
I’ve recently transferred my domain from wix to WordPress as suggested by the community forum. Could you recover my admin account and website?
The blog I need help with is: (visible only to logged in users)
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Hi,
I’ve recently transferred my domain from wix to WordPress as suggested by the community forum. Could you recover my admin account and website?
The main issue seems to be your SSL certificate. Here’s a guide on how to fix the SSL issue, and make your website accessible: https://wordpress.com/support/domains/https-ssl/#install-an-ssl-certificate
Once you have that fixed, you should be able to access the /wp-admin page, and you can use the ‘Lost your password?‘ link to get a reset link and log back in to your site.
At the moment, I could access the website, however, the HTTPS can prevent other users from doing this. Here’s a screenshot: https://share.zight.com/6qu1gX1D -
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I fixed the SSL issue but when I got on my website it says “rudanceny.com something is coming”, like a default placeholder. Both /wp-admin and /wp-login.php brings me to https://wordpress.com/domains/manage/rudanceny.com instead of the website dashboard.
I don’t see my website in the site section either.
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