Can’t access admin dashboard of website

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  935cc447c31eac4 · Member · Mar 7, 2023 at 3:43 pm

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  I tried all posible ways of changing user password (‘lost password’ option, in server database, through ftp php functions, emergency reset script). Still when I login it says ‘wrong password’. Is there any 100% solution to this problem?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Mar 7, 2023 at 6:24 pm

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  Hi there!

  We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

  The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forum are more familiar with these issues and are in the best position to help.

  WordPress.org also has some documentation on how to update your login password that may be useful as well:

  Reset Your Password

  I hope this points you in the right direction.