can't access admin or dashboard or login credentials.
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I tried changing my connections’s security by adding s to the URL but some error occured and so I removed it again but since then I can’t access my dashboard or my admin registration page. it keeps saying not secure and not valid response. I tried logging in through wordpress.com but it keeps saying wrong username. what should i do?
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Hi there,
What is the address of the site you are referring to? I am currently seeing https://myfiftyshadesblog.wordpress.com/
Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:
https://wordpress.org/support/forums/
Thanks,
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The site I am referring to is easelandcamera.com it is hosted on wordpress.com not wordpress.org
I have the usernames and password but it keeps saying that there’s no account linked to them when I try to sign in using wordpress.com and I don’t know the original email used. -
Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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