Can’t access admin page

  • Unknown's avatar
    stefanusyogi06 · Member ·

    I can’t access anything on the admin dashboard page

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Can you let us know the URL of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

    Thank you!

  • julinedossantos1 · Staff ·

    Hello,

    First, make sure she’s trying to access the Dashboard at:
    https://yogiputraaa06.wordpress.com/wp-admin/

    Here are some things you can try to troubleshoot the issue:

    • Make sure you are using the correct username and password to login to the panel. If you forgot your password, you can use the “Forgot your password?” link on the login page to reset it.
    • Check the login page or browser console for any error messages. These messages may provide more information about the problem. If any error messages are displayed, please report them here.
    • Try accessing the dashboard from a different browser or computer to see if the issue is specific to your current configuration.

    I hope it helps!

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